This document addresses the use and disclosure of information we collect from you.
In summary, we only collect essential details from you in order to assist you with placing your orders and receiving your purchases in a fast, secure and sound manner. We do not sell your contact details, neither do we allow advertisers to purchase placements on our website or social media channels, or collect any details of your browsing habit. We maintain and constantly develop Stephen's website to improve your experience and we are grateful for your visit and regular custom. It isn't in our interest to exploit your visits and frankly, it would be morally wrong to monetise on your genuine interest about our artist.
Information Collection
Our primary goal in collecting personal information is to provide you with a safe, efficient, and personalised experience. We only collect personal information about you that we consider necessary for this purpose.
We automatically collect and process certain information based upon your use of our website. We use this information to conduct internal research on our users' interests and behaviour to better understand, serve and protect you and our community.
Please note we DO NOT collect your financial information i.e. debit or credit card numbers. This is handled by secure and reputable third party payment processors like PayPal and Global Payments.
Cookies
We use data collection devices such as "cookies" on certain pages of the website. "Cookies" are small files placed on your hard drive that assist us in providing customised services and to help promote safer shopping experience. We also use cookies to allow you to enter your password less frequently while you are using the website.
Most cookies are "session cookies", meaning that they are automatically deleted from your hard drive at the end of a session using the website. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on the website and you may be required to re-enter your password more frequently while you are using the website.
Data Sharing
As a matter of policy, eCanvas Limited will never sell or rent your personal information to third parties for their marketing or any other purposes.
Account Security
You are responsible for all actions taken with your email address and password. Therefore we do not recommend that you disclose your password to any third parties. We offer you the ability to automatically review and change the information you submit to us by logging into the website and entering in the new information yourself.
We employ many different security techniques to protect such data from unauthorised access by users inside and outside the company. However, 'perfect security' does not exist on the Internet.
Reviews & Feedback
In order to improve the experience of our regular and the expectations of our future customers, we collect public reviews via Google. Our aim is to further enhance our products, services and understanding of excellent customer experience. We would greatly appreciate if you could share your experience in dealing with us. We are proud of what we do, and with your help we can keep sharing Stephen's talent with the world.